days a week 7am to 11:59pm

+1 (800) 628-869

Compliance & Security

We operate under strict regulatory standards to ensure your funds and data are always protected.

Trust & Safety

Compliance & Security Assurance

At Oxford Forex, protecting your money and personal information is our top priority. We operate under strict Australian regulatory standards to ensure every transaction is secure, compliant and transparent

AUSTRAC Registered

Fully compliant with Australian Anti-Money Laundering and Counter-Terrorism Financing laws.

Identity Verification

Secure and efficient KYC processes to protect against identity theft and fraud.

Data Protection

Your personal information is handled with the utmost care and encrypted for your safety.

In-branch currency exchange experience

100% Secure Transactions

Your trust is our most valuable asset.

AUSTRAC Registered & Compliant

Oxford Forex is a registered reporting entity with the Australian Transaction Reports and Analysis Centre (AUSTRAC) under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).

Our compliance program includes:

  • Customer identification and verification procedures
  • Ongoing monitoring for suspicious activity
  • Mandatory reporting of threshold and suspicious transactions
  • Regular compliance audits and staff training
  • Secure record keeping for a minimum of 7 years

We are also registered with the Australian Securities and Investments Commission (ASIC) and operate in accordance with Australian financial services regulations.

Identity Verification (KYC)

To protect customers from fraud and financial crime, we follow strict Know Your Customer (KYC) procedures.

Verification may include:

  • Valid Australian passport, driver's licence, or proof of age card
  • Additional documents for higher-value transactions
  • Electronic verification through accredited providers
  • In-person verification for online order collection

These measures help prevent identity theft, unauthorised transactions and financial crime.

Data Protection & Privacy

We handle all personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles.

Our security measures include:

  • SSL/TLS encryption for all online transactions
  • Secure storage on Australian-compliant cloud infrastructure (AWS)
  • Data encryption in transit and at rest
  • Strict staff access controls and multi-factor authentication
  • Regular security audits and monitoring

All premises are protected with 24/7 CCTV surveillance and controlled access systems.

Secure Transactions

Every transaction, online or in-store, is processed through secure systems designed to protect your financial information.

Security features include:

  • 3D Secure verification for card payments
  • PCI DSS compliant payment processing
  • Tokenisation so card details are never stored
  • Real-time fraud monitoring and transaction screening

Our team also follows strict in-branch verification and secure cash handling procedures.

Regulatory Compliance

Oxford Forex operates within Australia's financial regulatory framework, including:

  • Anti-Money Laundering and Counter-Terrorism Financing Act 2006
  • Privacy Act 1988 and Australian Privacy Principles
  • Corporations Act 2001 (ASIC regulations)
  • AUSTRAC reporting obligations

In certain circumstances, we may be legally required to disclose information to authorities such as AUSTRAC, the Australian Federal Police, or other government agencies.

Contact Our Compliance Team

If you have questions about our security or privacy practices, please contact us.

Oxford Forex Compliance Officer

📍 133 Oxford Street, Darlinghurst NSW 2010
📞 1800 628 869
✉️ info@oxfordforex.com.au
🌐 https://oxfordforex.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at 1300 363 992 or visit www.oaic.gov.au.